UPDATED 30 March 2020. Information sources for travellers in response to Novel Coronavirus - Covid-19.
Current Travel Restrictions
New Zealand is in total lockdown. Borders are closed to all international travellers.
YHA is currently looking after a small number of international travellers who have no alternative place to stay.
We are not accepting any new check-ins during the lockdown period.
What We Are Doing
Due to the Level 4 lockdown everyone other than essential services are required to remain at their place of residence for four weeks.
YHA is in close contact with Government and Ministry of Health and implementing strict guidelines to ensure the safety of our guests, staff and the public.
- The activation of YHA New Zealand's Pandemic Response Plan.
- All guests assigned to single rooms or where they are one family/friend unit, assigned to a shared room with appropriate social distancing rules applied.
- Non essential communal areas have been closed.
- Bed linen changes are reduced to a minimum.
- Scheduled cooking and dining times have been assigned to minimse the number of people in the kitchen and dining areas.
- All guests are assigned their own dishes and cutlery and utensils if required.
- Extra cleaning and hand santisation products are provided.
- Additional protective equipment and increased cleaning practices.
- Clear information regarding lockdown requirements and essential trips only for guests wanting to purchase cooking supplies.
The YHA hostels in use are large buildings and we have maintained a low occupancy number in order to facilitate safe social distancing practices.
Over the past five days all our Managers are very happy with the way our guests are abiding by the lockdown rules. We understand the frustration and anxiety being so far from home and thank these guests for their patience and understanding during this disruptive time.
We continue to monitor developments and updates from the Ministry of Health and New Zealand Government.
Bookings have been closed for a further two weeks until we understand whether that lockdown period will be extended. Cancellation requests can be made here.
Health Advice for Travellers
If you are still looking for somewhere to be self-isolating, please contact Healthline for free on 0800 358 5453.
WHO advises people follow the basic principles to reduce the general risk of acute respiratory infection.
- avoid close contact with people suffering acute respiratory infections
- wash hands frequently, especially after contact with ill people or their environment
- avoid close contact with sick farm animals or wild animals
- people with symptoms of acute respiratory infection should practice cough etiquette:
- maintain distance
- cover coughs and sneezes with disposable tissues or clothing
- wash hands.
As always, travellers who become sick within a month of their arrival are encouraged to seek medical advice and contact Healthline (for free) 0800 611 116 or a doctor.
The main symptoms of COVID-19 are:
- a high temperature (at least 38°C)
- shortness of breath.
- a cough
These symptoms do not necessarily mean you have COVID-19. Symptoms are similar to other illnesses that are much more common, such as cold and flu. Difficulty breathing can be a sign of possible pneumonia and requires immediate medical attention. If you have a fever, cough or difficulty breathing please telephone Healthline (for free) on 0800 358 5453.
YHA New Zealand is a not-for-profit with a mission to enrich peoples understanding of and connect with each other, the environment and New Zealand. While we can't all travel where we want right now, we're still be doing our best to keep building connections.
As a not-for-profit we rely on bookings to fulfill our mission. With borders understandably closed right now our ability to do so is significantly reduced. You can help us keep connecting people by continuing to plan and book your future travel, purchasing a YHA membership, or donating to YHA.
We are incredibly grateful for your ongoing support and we can't wait to welcome you back to our corner of the world.