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Membership FAQ's

Want to know more about YHA membership? Check here for the answers to frequently asked questions.

Why wouldn't you? For just $25 you get discounts on all YHA accommodation in New Zealand - if you're booking a couple of nights in a private room, it will save you money straight away! If that's not enough, you can get hundreds of local, national, and international discounts on things like food, awesome activities, and transport around the country.

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You also get access to (and discounts on!) quality assured accommodation in 3,500 hostels in over 80 countries. You can be sure that you're staying in safe, secure, clean and friendly hostels when you're staying with HI and YHA.

YHA has heaps of discounts with transport and activity operators and retail stores - visit our discounts page for a complete list of YHA discounts in New Zealand. To find out about the 2,000+ YHA discounts overseas, visit

Non-members are more than welcome to stay at any of our YHA New Zealand hostels by booking in at the standard rate. YHA/Hostelling International (HI) Members save 10% on accommodation when booking direct at or at hostel reception.

If you booked thorough or and you've bought a membership since then, you'll be refunded for the 10% difference when you show your valid YHA/HI membership. You can also buy a membership on arrival at the hostel.

You're never too young or too old. YHA is for everybody - all ages are eligible to join, and if you're a New Zealand Resident under 18 you can even grab a free youth membership!

We don't offer a family membership, but if you're all staying together in a private room then only one of you needs to be a member to get our awesome 10% room rate discount. Sweet!

New Zealand residents are eligible for our free youth memberships!

If you’re a New Zealander under 18 and you’re travelling overseas, be sure to sign up for membership before you depart - most hostels require membership for anyone who wants to receive member benefits, regardless of age. If you sign up for membership in New Zealand, it’s free. But if you sign up overseas, you may have to pay the standard adult rate in that country.

Yes, but you don't need a membership to bring your group to YHA New Zealand.

Endorsed Group status is available to any bona-fide New Zealand based organisation wanting to travel overseas; participants must be New Zealand residents. YHA Endorsed Group status is issued on an annual basis. All group members are covered by a single group membership. Email to enquire about YHA Endorsed Group Membership.

Learn more about group travel with YHA New Zealand.

There are four easy ways to join YHA:

  • Join now, here on our website
  • Call our Membership Services Team on (NZ) 0800 278 299
  • If you would prefer to pay by cheque, email
  • Purchase your membership at one of our hostels

If you are a New Zealand member you will receive a renewal notice by email or post about one month to two weeks before you are due to renew. Simply reply to this email or fill in the posted form and post to our National Office at PO Box 436, Christchurch 8140. Alternatively you can use our online form, or call us on 0800 278 299. You can also pay for your renewal at any of our YHA Hostels, however your card will be issued from our National Office.

Yes - just complete the renewal section of the membership form on our website.

Yep, no worries! Get in touch with our team - they can update your details and get you set up asap.

Contact our National Office by email or on 0800 278 299 - our Customer Services team will be happy to help.

Yes! Simply pop into the YHA hostel nearest you. If you are still stuck give us a call on 0800 278 299 for alternative places to purchase your membership.

Because YHA is part of Hostelling International, joining here means you get discounts on accommodation, travel, and activities all over the world for as long as your membership is valid. The good stuff doesn't stop just because you stop travelling!

If you’re an overseas visitor coming to New Zealand, you’ll need to have a YHA or HI membership card to receive our membership discounts. If you’re under 18, we recommend you join YHA in your home country, as membership is likely to be free.

With heaps of discounts throughout New Zealand, your YHA membership will save you money on transport, outdoor gear, attractions, and loads more! Plus don't forget we have 35+ of the best hostels in the world right here in New Zealand - you can still explore in your own backyard!

Absolutely - you've got over 3500 hostels to choose from! YHA New Zealand is part of Hostelling International (HI) which is the brand name of more than 90 Youth Hostels Associations in over 80 countries. HI operates under a variety of names depending on the country – StayOkay in the Netherlands, SYHA in Scotland, etc. Your YHA New Zealand membership card can be used at any HI hostel around the world. If you have a Hostelling International membership card from another National Association, you can use that here too.

YHA Franz Josef youth traveler playing pool kiwiana

About Hostelling with YHA

Want to know more about what staying in a hostel is like? Check out some of our favourite things about staying in a backpackers - even if you're not a backpacker!

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YHA Franz Josef youth travelers warming up by fireplace

Never stayed in a hostel before?

Check out the answers to some commonly asked questions about staying in a YHA New Zealand hostel.

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YHA Bay of Islands the Rock youth traveller jumping for joy in front of cruise

Member Discounts

Being a YHA member gives you access to heaps of perks! Check out our favourite discounts including skydiving, dolphin encounters, glacier hikes, hot pools, horse treks, jet boating and more.

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