Safety and Security
YHA’s commitment to your group safety:
-
- YHA guarantees that your group’s shared rooms will be exclusive to you
- Where required your students will be separated by gender
- For school and youth groups there must be one adult leader of each gender if it is a mixed party, in a ratio of 1:10
- YHA accepts teaching assistants, parents or guardians as sub-leaders, where there is a qualified leader assigned to each gender
- YHA will take all reasonable precautions to ensure the safety and security of your group and property
- A member of staff will be available 24 hours a day
- We operate strict close-down procedures and fire security checks every night
- Hostel staff will brief the group leaders on safety and security
- YHA will assist with providing risk assessment information on request
Please note: While YHA takes the health, safety and welfare of everyone seriously, responsibility for the group rests with the Group Leaders. YHA staff cannot act ‘in loco parentis’ and we will report inappropriate behaviour to Group Leaders for action.
Download YHA's Health and Safety Policy
Risk Assessment Management Systems
To help with your board approvals we have created a simple Health, Safety and Risk document for each key YHA groups hostel to easily place into your RAMs. This includes contact information, our groups safety commitment, evacuation procedures and our customer-facing risk register.
We can also supply a copy of our COVID 19 hostel control measures for each alert level and our Worksafe COVID 19 Safety Plan.
Or see our current COVID 19 alert level actions.
Each YHA-managed hostel also has a Crisis Management Plan available on request from the hostel manager. The document identifies potential risks to all site areas along with measures in place to reduce or remove the risk. If required we can also supply copies of forms such as the policy statements, first aid details, recruitment and training policies, and access audit information.
LEOTC Locations
YHA hostels are ideally located near many Learning Experiences Outside of the Classroom (LEOTC) service providers. If you are stuck for ideas, visit our activities record for LEOTC ideas and nearby YHA hostels.
Want to hear more about group travel? Sign up for our newsletter
Read our group accommodation terms and conditions
Have more questions? Email us: [email protected]

Our Group Services
We go above and beyond to make life easier for you with extra services available

Group Booking Process
Learn more about how to organise a group stay the easy way, with YHA