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Meet the Groups Team

Knowledgeable national and locally-based team members mean you can confidently leave the heavy lifting to us. Our Group Coordinators are experts on their hostels, destinations and group travel.

Our Group Coordinators complete as much of your work as possible, from supplying RAMs information before arrival and placing your group together, to adding conveniences like activity bookings, towel hire or breakfast.

YHA hostels are well-located, provide all bedding, and are sustainability-focused. Trust that you’re getting quality budget accommodation no matter where in New Zealand you’re travelling. YHA’s values of respect, excellence, integrity and passion filter through everything we do and these dedicated staff are the icing on the cake. 

Scroll down to meet the team. They're your main point of contact for queries and bookings, from school camps, to sports tournaments, to tour groups and everything in between! 

Jynelle, Our Group Coordinator at YHA Wellington


YHA Wellington's Group Coordinator. Jynelle loves being part of the experience of teachers and school children travelling to Wellington for the first time.

YHA Wellington for Groups
Paula, Our Group Coordinator and Assistant Manager at YHA Auckland


Based at YHA Auckland Interntional, Paula manages group bookings and enquiries for both of our Auckland properties.

YHA Auckland for Groups
Te Aati, Our Group Coordinator at YHA Rotorua

Te Aati

YHA Rotorua's Group Coordinator. Te Aati looks after our group bookings for the hostel and groups units.

YHA Rotorua for Groups
Topaz, Our Group Coordinator at YHA Queenstown


YHA Queenstown's Group Coordinator, Topaz is your go to person for group trips to the Adventure Capital!

YHA Queenstown Lakefront for groups
Silvi, Our Group Coordinator at YHA Lake Tekapo


YHA Lake Tekapo's Group Coordinator. Silvi has everything sorted for you, from a private wing of the hostel to burgers at Our Dog Friday.

YHA Lake Tekapo for Groups
Georgie, Our Group Coordinator at YHA Franz Josef


YHA Franz Josef's Groups Coordinator. Georgie is currently on parental leave, but don't worry Hostel Manager Mauro is your go to person in the meantime!

YHA Franz Josef for Groups
Lalaine and Rod, Our central Group Coordinators at YHA National Office

Lalaine and Rod

Based at YHA National Office, Lalaine and Rod look after group itineraries, tour groups and multiple hostel bookings.

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Jonny, YHA Bay of Islands the Rock


Jonny is Co-owner, Operations Manager and Skipper at our favourite floating hostel; YHA Bay of Isalnds, The Rock!

YHA Bay of Islands, The Rock for groups
Helpful YHA group-focused staff members


At YHA Paihia, owner Andy has extensive knowledge of Paihia and surrounds. He is passionate about his community and can field any question a group could have.

YHA Paihia for groups

Wait! That's not the whole team! In our locations without a dedicated Groups Coordinator you're in the capable hands of our Hostel Manager or Assistant Manager. Then there's Jasmine and Lisa. You hear from Jasmine at the start of each school term if you've signed up to our Newsletters - she keeps you informed about what's going on at YHA and puts together your handy resources like RAMs and arrival information. Lisa looks after our groups systems and processes, keeping you front and center for it all. She also lends a hand when our Group Coordinators go on leave! 

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Group Services

Find out about the added extras we offer to make coordinating your group easier.

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YHA has a network of great quality hostels nationwide. Where will your group stay?

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